CSI Supports International Contact Center Week

On September 1-8, ContactCenterWorld.com will launch International Contact Center Week – a week of celebration and appreciation of the contact center industry at all levels. According to ContactCenterWorld.com, International Contact Center Week is an opportunity to celebrate, appreciate and elevate your people and your center through a number of fun and rewarding activities.  Click here [...]

Call Center Week in Vegas Starts June 22

One of the better industry conferences is IQPC’s annual Call Center Week. This year it’ll be at the Flamingo Hotel in Las Vegas from June 22-26.  Speakers include leaders from Marriott, CVS, Time-Warner and New York Life Insurance. Click here for registration information.

CSI Garners Two ContactCenterWorld.com Award Nominations

ContactCenterWorld.com announced the finalists for its annual awards today and we’re pleased to note that Contact Solutions received two nominations. The awards we were nominated for are BEST TECHNOLOGY INNOVATION – VENDOR SOLUTION and BEST OUTSOURCING PARTNERSHIP. Awards will be given at the Contact Center World Conference and Expo in June in Orlando.