Message to CFO’s: Do the Math, Go “On Demand”

Are you still operating an on-premise solution for IVR, email / text messaging or web transactions? Need a compelling argument to take to your CFO so you can switch to a hosted solution? Then read this post and when you’ve finished, email this to your CFO, marked URGENT.
We’ll start with one fact your CFO already [...]

Keep it Simple, Silly

My daughter, taught by her Kindergarten teacher not to use the other ‘S word’, recently scolded me for calling something ‘stupid’, so we’ll stick with ‘silly’ lest she physically unpeel herself from the Sponge Bob video long enough to read my blog.
I just got back from VoiceCon 2009. I saw many interesting exhibits, sessions and [...]